Amazon eero Pro 6 tri-band mesh Wi-Fi 6 system with built-in Zigbee smart home hub (3-pack)

Friday August 6, 2021 |
Amazon eero Pro 6 tri-band mesh Wi-Fi 6 system with built-in Zigbee smart home hub (3-pack)

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As an early adopter of this new Tri-band Eero6, I think it’s important to share my experience with you all because it’s a lot of money, and many of you are a tech and electronics junkie like me.

I bought the Eero Pro in 2018. Because of its speed limit and lack of Ethernet ports in the beacons, plus many issues with the connectivity, decided to invest another big amount of money to give this brand another chance. Right before this, I tested a TPLink’s Decco mesh unit, but I didn’t see it any better than my Eero Pro.

By the way, it is nice to get the Fire Cube for free. I love it and didn’t buy the Apple TV.

The set up of the Eero6 was very easy via the app. I do have a good phone signal while setting it up. I think this may be required? Check others’ comments on this. Only problem is I had to remove the existing network and then I had to spend lots of time to rename all the devices. I didn’t know where the “upgrade” option was.

The speed is faster now. With Eero Pro, I got 400Mbps on my iPhone 11 next to the hub, now I got 700Mbs. MacBook Pro at 525Mbps because it’s not Wifi6. I also see the 2nd and third Eero6 units performing much better than Eero Pro’s beacons. The same location with a beacon, the speed was 50-200Mbps and was extremely unstable, now with the Eero6 Ethernet port, I got 500Mbps. 250Mbps on phone. BTW, my test is based on my 1G internet.

All sounds good? Not really.

This is still the problem: Some devices are still not connected the nearby unit, thus the speed isn’t at its best. I have to unplug the satellite Eero6 unit and let the device connect to the main Eero6 unit. One would argue, it’s not Eero, but the device decides which one to connect to, however, I think technically Eero can definitely manage that. I saw this complaint from people who bought Eero a couple of years ago, but I still don’t see it’s happening. FireTV Cube reports 250Mbps with the main Eero, but only 130Mbps with the satellite unit.

FireTV Cube is also an Amazon device, it reports my connection as “very good” but the channel as “poor”. Here is the thing, you cannot manage the WiFi channel, and the Eero app is made for dummies, it doesn’t tell you anything about it. I know Eero is supposed to manage the channels, but there should have some options for us to make some minimal changes or at least, be transparent. People who buy this expensive device are far more technologically enthusiastic than those who don’t know how to change the WiFi network password.

One thing you need to know is that your devices may not support the Wifi6. My iPhone 11 is the only device can use Wifi6.

With many people staying home these days, the WiFi space is becoming crowded, a good router is essential. I give it a 3 star because, while it’s a device with better signal strength, higher speed, and fast Ethernet ports, it’s still too early to have a conclusion, especially it has the same issues from the last generation. I will update my review accordingly. Be safe.

Update on 11/7: Less than 24 hours, my internet connection suddenly hangs, while everything shows green in the app, the unit has the solid white light. I had to hard reboot the main unit (unplug and replug). This is exactly the same problem the Eero Pro had: random internet disconnection. The main unit was very warm, but as expected.

Update on 11/9: I downgraded my rating from 3 to 2, and I don’t recommend you buy this product at this moment. Tonight, all devices’ connection dropped. The app is showing green but not responding to speed test. I checked my ISP and the connection had no issue. I rebooted, and the connection resumed. Within 2 days, I have had 2 connectivity incidents. Since my return window is not closed, I will give it a few more days before I return it. If you are reading this, hold your credit card, don’t buy it yet.

Update 11/15
Firmware update to 6.0.2. This is the third version since the product release not too long ago. In the past few days, it’s been stable. One is sure: my computer connected to the main hub via Ethernet now shows “offline” on eero appl, but the computer is alive. I have a feeling, this thing was not ready pushed out of the door.

Update 11/24
Firmware update 6.0.3 dropped a few days ago. While it fixed the disappearing wired device issue, and it seems more stable, it introduced something ugly, it’s like extremely slow DNS. Once a site is connected, it’s fast, but it juts takes an extraordinary long time to get to certain sites, even Ookla’s speed test hangs to reach a testing server. Once it’s connected, it’s fast. I have restarted the device, change the dns, nothing helped.

Update 12/6
Firmware updated to 6.0.4, a proof that the product was released in a rush. The good news is my system is now stable. I use Google DNS instead of Cloudflair. The satellite units report higher speed also. I am changing the rating to back 3, but will continue to update my review.

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